Support & Help Center
Need help setting up your integrations, syncing GPX files, or report an issue? Check the troubleshooting tips below or send us a message.
Frequently Asked Questions
How does the Google Drive connection work?
iku·yo authenticates directly with Google Drive using secure Client-Side OAuth. It requests access to create and manage its own directory (labeled iku-yo or similar). We do not see or save your passwords or files.
Why is my Strava import failing?
Make sure your Strava activity contains location (GPS) data. Manual activities (without GPS track streams) or indoor workouts cannot be converted to GPX tracks.
Can I use the app offline?
Yes! The application caches your feed and can run entirely offline on your mobile device. Any modifications (new entries or deleted activities) will queue and sync next time you open the app with internet access.
Contact Support
Fill out the form below and we will get back to you as soon as possible.